TERMS AND CONDITIONS
WE ENDEAVOR TO ENSURE THAT ALL CUSTOMERS HAVE COMPLETE SATISFACTION OF OUR SERVICES NO MATTER WHAT THEIR REQUIREMENTS ARE. IT SHOULD, HOWEVER, BE UNDERSTOOD THAT WE ARE ACTING ON BEHALF OF THE SUPPLIERS OF THE TRAVEL PRODUCTS SPECIFIED AND THAT ALL BOOKINGS ARE ACCEPTED ON THE FOLLOWING CONDITIONS.

LIABILITY
WE ARE RETAIL AND WHOLESALE AGENTS ON BEHALF OF THE SUPPLIERS, IN CONNECTION WITH THE SALE OF TRAVEL PRODUCTS. ALL BOOKINGS ACCEPTED BY US AND ARRANGEMENTS MADE BY US ARE SUBJECT TO THE TERMS AND CONDITIONS OF THE SUPPLIERS AND WE HAVE NO DIRECT CONTRACTUAL LIABILITY TO YOU IN CONNECTION WITH THE TRAVEL PRODUCT EXCEPT AS MAY BE IMPOSED BY GREEK LAW. THE INFORMATION ON OUR WEB SITE IS AS ACCURATE AS POSSIBLE. WE CANNOT, HOWEVER, ACCEPT ANY LIABILITY FOR LOSSES OR DAMAGES THAT YOU MAY SUFFER ARRISING OUT OF YOUR USE OF THIS WEB SITE. YOUR STATUTORY RIGHTS ARE NOT AFFECTED AND ANY DISPUTE WILL ADMINISTERED BY GREEK LAW.

PRICES AND PAYMENT
THE MOST SAFE WAY OF MAKING PAYMENTS TO US IS BY BANK TRANSFER, AND COPY OF THE DRAFT IS SEND BY YOU TO OUR HEAD OFFICE BY FAX, OR BY OUR SECURE SITE VIA MAJOR CREDITS CARDS. A DEPOSIT OF 30% IS PAYABLE AT THE TIME OF BOOKING AND THE BALANCE CAN BE PAID 1 MONTH BEFORE YOUR ARRIVAL.

FINANCIAL PROTECTION
CHIOS TOURS SA IS A HEALTHY AND SOUND COMPANY AND IS MORE THAN 25 YEARS AS A LEADING TRAVEL AND HANDLING SERVICES AGENCY. APART FROM THIS WE ARE CONTROLED AND MONITOR BY THE GREEK NATIONAL TOURISM ORGANIZATION WHICH WE MAINTAIN A SECURITY LETTER OF CREDIT . OUR LICENSE NO. IS 535331, 6 OCTOBER 1980.

DATA PROTECTION AND PRIVACY
THE INFORMATION WE COLLECT ON OUR CUSTOMERS IS ONLY COLLECTED THROUGH OUR PROCESS AND UNDER NO CIRCUMSTANCES WILL THIS INFORMATION BE PASSED ONTO THIRD PARTIES. ALL OUR CUSTOMERS RECORDS ARE KEPT ON A SECURE AND SAFE SYSTEM IN OUR OFFICE. THE ONLY INFORMATION WE KEEP IS THE NAME AND ADRESS AND CONTACT DETAILS OF OUR CUSTOMERS TOGETHER WITH DETAILS OF TRAVEL PRODUCT BOOKED.

COMPLAINTS
ANY COMPLAINTS IN RESPECT OF THE TRAVEL PRODUCTS SPECIFIED MUST BE MADE WITHIN 4 WEEKS OF THE END OF THE HOLIDAY OR JOURNEY CONCERNED. ALL COMPLAINTS WILL BE ACKNOWLEDGED WITHIN 48 HOURS AND A FULL REPLY WILL BE SENT WITHIN 28 BUSINESS DAYS.
WE ENCOURAGE FEEDBACK ABOUT OUR WEB SITE OR THE TRAVEL PRODUCTS SUPPLIED. PLEASE USE OUR EMAIL FORM IF YOU HAVE ANY COMMENTS WHETHER GOOD OR BAD.
BY BROWSING THIS WEB SITE YOU ARE ACCEPTING THE TERMS AND CONDITIONS AND DISCLAIMER.

COPYRIGHT
YOU MAY NOT REPRODUCE ANY OF THESE PAGES WITHOUT WRITTEN CONSENT. THIS SITE AND ALL ASSOCIATED ARTICLES AND ARTWORK ARE A COPYRIGHT OF CHIOS TOURS S.A.